- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- Data retention policy
- How to contact us
What information do we collect about you?
How will we use the information about you?
We collect information about you to process your booking or reservation, manage your account and, if you agree, to email you about our news, and offers and services we think may be of interest to you. Dolan Hotels will not share your information for marketing purposes with companies outside the hotel group.
Please note that this data may be transferred, processed and stored at a destination outside the European Economic Area. Data protection laws in countries outside the European Economic Area are generally not as protective as those in the EU. You consent to such transfer of your data for and by way of this purpose.
If you no longer wish to be contacted for marketing purposes please email: [email protected]
We use the following third parties to process your data and deliver services for the purposes shown. All of these processors have access to some of your personally identifiable information (PII) as appropriate for the delivery of the purpose specified.
|Guestline||Rezlynx and Roomlynx are both products of Guestline Ltd who provide hospitality software solutions. Reslynx and Roomlynx platforms work in conjunction with each other to enable you to book a room (Reslynx) online and for us to manage your room booking and our operations (Roomlynx)|
|ResDiary||Is an online restaurant booking platform|
|Revinate||Is an online email marketing platform and is what we use to send you our e-newsletters|
|BlueRunner Solutions||Provide our Loyalty Card as well as our e-voucher and gift card solutions|
|Dolan Hotels||As part of the Dolan Hotels Group, we share information internally to manage our operations|
|Revinate||Works in conjunction with our Property Management System (PMS) to help us, monitor, manage and respond to customer reviews|
|Purple Portal||This company provides the hotel WiFi services at the Somerville and Golden Sands Hotels|
|Evolve||This company provides the hotel WiFi service at the Hotel Cristina|
If you no longer wish to be contacted for marketing purposes please email [email protected]
Access to your information and correction
We want to make sure that your personal information is accurate and up to date. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. You may ask us to correct or remove information you think is inaccurate.
Data retention policy
How to contact us
By email: [email protected]
By post: Dolan Hotels, Third Floor, Seven Bond Street, St Helier, Jersey JE2 3NP
E&OE: If you notice any errors (spelling, grammar or other) in this policy document, please feel free to notify us via our contact details above.