We are looking for a Day Porter to assist housekeeping department, in maintaining high standards within the bedroom areas. To carry luggage for guests, both on arrival and departure, and other general duties to include cleaning, maintenance and assistance in the Food and Beverage departments.
Job Purpose:
To assist housekeeping department, in maintaining high standards within the bedroom areas. To carry luggage for guests, both on arrival and departure, and other general duties to include cleaning, maintenance and assistance in the Food and Beverage departments.
Duties:
To keep corridors clean and tidy by returning room service trays to the kitchen and any other items as required
To assist the Housekeeper in taking linen to each floor when delivered
To aid the Housekeeper with room changes, extra beds, cots etc
Replace any blown light bulbs around the hotel and carry out any other light maintenance duties
To clean all ground floor and bedroom balconies and balcony furniture on a daily basis
To clean all bathroom fans on a rotation basis
To deal or assist with any deliveries when required
To ensure that all public areas and venues are clean and presentable at all times
To welcome guests on arrival and carry luggage from vehicles or coach
To assist with check-in and check-out of groups and holding their luggage
To be aware of hotel services, island attractions and local facilities and provide any information that reception has not already covered on check in
To show guests to the room/s and instruct on use of telephone, televisions, lights etc. and ensure they are happy with the facilities
To inform the Receptionist or Duty Manager and keep a record of any guest complaint
To assist the restaurant during breakfast service and also the bar during lunch or afternoon tea when required
Always look smart wearing the correct uniform and be friendly and welcoming at all times
To ensure adherence to the companies Health and Safety procedures and maintain these throughout the department
Skills and Qualifications:
- Strong Organizational Skills
- Attention to Detail
- Knowledge of Restaurant Regulations
- Leadership, Management, Positivity
- Ability to Work Under Pressure
- Strong Verbal and Written Communication Skills
- Exceptional Customer-Service Skills
Please email your CV to HR@Dolanhotels.com
+44 (0) 1534 741 241