We are looking for a Bar Person who can maintain the high standards of service, cleanliness and hygiene as set out in the company policies and procedures and be responsible for the general well being of the hotel guests.
To maintain the high standards of service, cleanliness and hygiene as set out in the company policies and procedures and be responsible for the general well being of the hotel guests.
To make sure the bar is ready for service, i.e. lemon, shelves stocked etc
Ensure that food and drink served to guests is kept to the high standards required as set out in Standard Operating Procedures manual.
Be responsible for recording of all orders through tills and to ensure all room account slips are signed for and with correct room number.
Service of wines and drinks in the restaurant during meal times.
To serve morning coffee, afternoon tea, café bar menu to set standards
Deal promptly with customer complaints and refer them to your Head of Department or management if necessary and keep a record
To wear the correct uniform whilst being clean and presentable at all times
To sign for and check any deliveries and make sure they are correctly stored
At end of service clean all bar areas including washing floors
Be aware of licensing laws and health and safety requirements
To welcome all customers in a friendly and welcoming manner
To work well as part of a team and respect co-workers throughout the hotel
Cash up and balance tills at the end of the evening shift
Be responsible for all monies whilst on duty, cashing up at the change over of a shift. Short falls are the responsibility of the member/s of staff on duty
To ensure adherence to the companies Health and Safety procedures and maintain these throughout the department
Skills and Qualifications:
- Formal Culinary/ Bar Training Advantageous
- Previous Bar experience
- Extensive Food and Beverage Knowledge
- Restaurant Industry Knowledge
- Strong Organizational Skills
- Attention to Detail
- Knowledge of Alcohol service Regulations
- Leadership, Management, Positivity
- Ability to Work Under Pressure
- Strong Verbal and Written Communication Skills
- Exceptional Customer-Service Skills
Deputy General Manager, Steven Langley steven.langley@Dolanhotels.com
+44 (0) 1534 741 241