It's our way to say Thank You!

 

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Dining out with Dolan has become even more rewarding with our new and improved Loyalty Card!

Whether for a meal, tipple, or event, you will receive five points for every £1 you spend on food and drink in the Dolan Group. Each point is equal to 1p, so, as well as a £5 sign up bonus, for every £1 you spend, you get 5p back for free!

Dolan Loyalty Tiers

There are now different tiers which change depending on your total spend with us so the more loyal you are the better the perks you get!

The Tier levels are as follows:

Tier Name Spend To Unlock* Rewards* Room Benefits* Room discount benefits* Late Checkout Bonus*
Steel Automatic on Sign Up 5 points for every pound N/A N/A N/A
Steel + £500 per year 5 points for every pound Complimentary Seaview upgrade 10% off ‘Best Available’ Bed & Breakfast room rates 1 hour later to Midday
Silver £2000 per year 5 points for every pound & a 5% Discount Complimentary Superior Seaview upgrade 20% off 'Best Available' Bed & Breakfast room rates 2 hours later to 1pm
Gold £4000 per year 5 points for every pound & a 10% Discount Complimentary upgrade to best room category 30% off 'Best Available' bed & breakfast room rates 3 hours later to 2pm

*please note that all rewards are subject to the Terms and Conditions on the side of the page

Dolan Exclusive Benefits

In addition to the perks above, new special offers and great value deals exclusive to loyalty card holders will be announced via our Dolan Loyalty Facebook page and Loyalty info letter. Please like our facebook page and/or ensure that we have your current e-mail address so we can keep you up to date with the best deals in town.

We also have regular Triple Point or 15% earning bonuses throughout the group that run all year round which are as follows:

Triple Point Monday - Merchant House Brasserie
Triple Point Tuesday - Tides Restaurant & Bar
Triple Point Wednesday - Sands Restaurant & Sands Cafe Bar
Triple Point Thursday - Indigo's Grill, Lounge Bar & Terrace

Signing up is easy

To receive your free card just agree to the terms and conditions, fill in the form and we’ll send you a card by post. Alternatively, you can sign up in 2 minutes at the tills or hotel receptions or access the sign up portal through our Dolan Loyalty Facebook page.

If you encounter any issues please call us on 491900.

How to earn Points

To claim points just give your card at the start or end of your meal so your account can be added to your bill. Forgotten your card (or collecting for someone else)? No Problem! Just tell us the account name at the end of your meal and we will add it electronically.

N.B. please note that you can only collect points at the till and can no longer collect points retrospectively.

How to redeem your Points

To redeem your points against food and drink, all you need to do is present your card before or at the time you settle your bill and we will use your points as currency against your bill.

Alternatively you can also use your points to purchase the following vouchers to use to spoil yourself or a as a gift:
 
Voucher Name Description Point Value Cash value
Dolan £10 monetary voucher £10 worth of credit to spend on food, drink or accommodation anywhere in the Dolan Group 1000 £10
Dolan £20 monetary voucher £20 worth of credit to spend on food, drink or accommodation anywhere in the Dolan Group 2000 £20
Dolan £50 monetary voucher £50 worth of credit to spend on food, drink or accommodation anywhere in the Dolan Group 5000 £50
3 course Market Menu for 2 at the Merchant House A delicious 3 course menu  for 2 available for lunch or dinner any day of the week at the Merchant House 4390 £43.90
3 course dinner for 2 at the Somerville A delicious 3 course dinner for 2 with some of the best views in the island at the Somerville Hotel 7000 £70.00
Sunday Lunch for 2 at the Somerville A full Traditional Sunday Lunch for 2 with some of the best views in the island at the Somerville Hotel 5400 £54.00
Traditional afternoon tea for 2 at the Somerville A traditional full afternoon tea for 2 overlooking St Aubins Bay at the Somerville Hotel 3190 £31.90
Afternoon tea with Bubbles for 2 at the Somerville A traditional full afternoon tea for 2 overlooking St Aubins Bay at the Somerville Hotel​ with bubbles! 4750 £47.50
'Guy Tea' for 2 at the Somerville A gentlemans version of the afternoon tea for 2 with craft beer and cocktails! 5100 £51.00
Mid week overnight stay at the Somerville Overnight stay including Dinner, bed & breakfast for 2 from Sunday to Thursday at the Somerville 9900 £99
Any day overnight stay at the Somerville Overnight stay including Dinner, bed & breakfast for 2 any day of the week at the Somerville 12900 £129
Traditional afternoon tea at the Cristina A traditional full afternoon tea for 2 with a 180 degree view over St Aubins Bay at the Hotel​ Cristina 2500 £25
Afternoon tea with bubbles at the Cristina A traditional full afternoon tea for 2 with a 180 degree view over St Aubins Bay at the Hotel​ Cristina​ with bubbles! 3790 £37.90
Traditional afternoon tea at the Golden Sands A traditional full afternoon tea for 2 right on the beach in St Brelades Bay 2500 £25

​*please note that these are subject to availablility on the time of booking

Donating your points to charity

Through our Online Management Portal you can also donate your points to various local charities to help them raise money towards fundraisers & raffle prizes. These charities are dedicated to helping those who need it the most in the island so every little helps!

To purchase these vouchers log into the Online Management Portal and click 'Spend Points'. You can easily check the points you have collected on your card at any of our outlets or through our Online Management Portal. 

​If you have forgotten your login details please contact us on 01534 491900 or e-mail loyalty@dolanhotels.com .

Manage Your Points

How do I get a new card?

If you lose your card, please write to us at our Head Office address below or speak to a manager in any one of our premises and we will issue you a new card loaded with the points you have already collected so you won't lose your points!

Dolan Hotels Loyalty Card, Third Floor, Seven Bond Street, St Helier, JE2 3NP

To receive your Loyalty Card all you need to do is sign up online or in house and your card will be given to you on the spot or delivered by post.

If you have any questions with regard to our Loyalty Card please feel free to email us at loyalty@dolanhotels.com or call us on 01534 491900

Before signing up, please read and accept the terms and conditions of use.

DOLAN HOTELS LOYALTY CARD

SCHEME TERMS AND CONDITIONS

  1. The Loyalty Card is issued by and remains the property of Dolan Hotels who reserve the right to decline to issue or withdraw the card, account or points at any time, or to alter or amend the terms and conditions of operation of the Scheme, or to terminate the Scheme at any time without notice.
  2. All participants in the Loyalty Card scheme must be resident in the Channel Islands or must be regular visitors to the Channel Islands and aged 18 years or over.
  3. Your points are held in an Account in your name and not on the Loyalty Card itself.
  4. The Loyalty points and exclusive benefits can only be used by the person or entity to whom the card was issued unless written proof of permission from the cardholder is granted. However more than one card can be registered to a single account so that a number of customers can build up points in a single account.
  5. Members may be removed from the scheme at any time at the discretion of Dolan Hotels.
  6. The Loyalty Card can only be used at bars and restaurants in the Dolan Hotels group.
  7. Loyalty points can only be earned by swiping your card at the till before your bill is closed. Dolan hotels reserves the right to refuse points if the card has not been swiped and is not obliged to add points retrospectively.
  8. If your card is lost or stolen you must notify Dolan Hotels immediately. Dolan hotels will not accept responsibility for points redeemed if we have not been notified of loss or theft.
  9. Loyalty Tier Spending levels – Once you have moved up a tier, if the spending level requirement is not maintained every calendar year (starting January 1st ending December 31st), you will drop down to the correct level for your spending amount (eg, a Gold Tier member can drop to Silver Tier if not maintained). The only way that you can retain a Tier level is to maintain the appropriate spend for that level.
  10. Discount not available on alcoholic beverages (pending a review of licensing laws) or Conference and Banqueting items.     
  11. Complimentary room upgrades are first come first serve only, subject to availability on the day of arrival and not bookable in advance – you must have your Loyalty Card or proof of identity to redeem –  Room categories and quantities vary between the hotels.
  12. Rooms and meals redeemable from Jan to March only (excluding Valentines & Easter), are first come first serve only and subject to availability 1 week in advance. You must have your Loyalty Card or proof of identity to redeem.
  13. Room discounts are available on the night (eg. not available on advance bookings) on ‘Best Available’ bed and breakfast rates and subject to availability only – you must have your Loyalty Card or proof of identity to redeem.
  14. Late room checkouts are subject to arrivals and availability. Dolan Hotels reserves the right to refuse or restrict the free of charge late checkouts in extreme cases.
loyalty card

Loyalty Card

Dining out with Rewards

With our Loyalty card every time you eat or drink in one of our bars or restaurants at any one of our hotels in Jersey you will receive five points for every £1 you spend

Each point is equal to 1p so for every £1 you spend you get 5p back!

Sign up now and save

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